Business Process Automation in Kazakhstan 2026: Wher...
2026 has become a turning point for automation: the state is scaling AI projects in healthcare, transportation, and energy, while businesses are forced to speed up due to rising labor costs and competition. Companies that implement office process automation reduce operational costs by 15–35 percent in the first year. This article examines what needs to be automated first, what tools to use (Zapier, Make, n8n, custom development), how to calculate ROI, and how not to turn the project into an expensive experiment. We base our analysis on real cases from Kazakhstani companies and the practices of integrators such as Alashed IT (it.alashed.kz), which work with automation in the SME sector.